RESET SECURITY FRAMEWORK SERVICE PASSWORD

[administrator]

RESET SECURITY FRAMEWORK SERVICE PASSWORD

The Security Framework administrator credentials are only used within the ControlSuite SecurityFrameworkService and the domain is not associated with any AD domain. These credentials were created when the security framework node was installed.

If the Security Framework administrator password is lost, ControlSuite administrators can reset their password as follows:

• Login to the system where SecurityFrameworkService is installed.
• In Program Files\Nuance\Shared Services\SecurityFrameworkService, open the appsettings.json file in Notepad and set the LocalRecoveryMode to true.
• Open IIS Manager and restart the SecurityFrameworkService Application Pool.
• In a Command Prompt browse to "Program Files\Nuance\Shared Services\SecurityFrameworkService" and enter the following command: NDISecTool.exe -addbootstrapuser -username <new or existing admin user name> -password <password> -domain <admin user domain>.
• In Program Files\Nuance\Shared Services\SecurityFrameworkService, open the appsettings.json file in Notepad and set the LocalRecoveryMode to false.
• Open IIS Manager and restart the SecurityFrameworkService Application Pool.

The Security Framework administrator credentials and domain are now reset, and can be used to configure ControlSuite servers and services.